Privacy policy

We are pleased that you visit our homepage and thank you for your interest in our company, the Hotel Morgenland. Dealing with our customers and prospects is a matter of trust. The trust placed in us is very important to us and therefore the importance and obligation to handle your data with care and protect it from misuse. With these notes on data protection, we would therefore like to inform you about when we store which data and how we use it.

In principle, you can visit our website without telling us who you are. We then only automatically learn the following log data that your browser transmits to us. These are:

  • the web browser you use and the screen resolution you set
  • the operating system you are using,
  • Host name of the accessing computer
  • the date and time of your visit,
  • the websites that you have visited with us and
  • the website from which you are visiting us.

Our hotel is operated by EJF Service und Fürsorge gGmbH, Königsberger Str. 28a, 12207 Berlin, registered in the commercial register at the district court Berlin Charlottenburg under the number HRB 89463.

Processing of personal data

We collect, process or use your personal data only for the purpose of processing your inquiries and bookings. Personal data are, for example, your contact details such as name, address, telephone number or email address. Personal data is only passed on to third parties if this is necessary, in particular for the processing of the contract. Insofar as we collect and process personal data via the social networks used by us, this data protection declaration also applies to these processing operations.

Children and teenagers

Persons under the age of 18 should not submit any personal data to us without the consent of their parents or legal guardians. We do not knowingly collect personally identifiable information from children.

Overview of the processing of your personal data

Contact by email, phone Reservation and booking (for ONLINE booking) Booking and group request Conference request Reporting form
Purpose of processing Processing your request Realization of the reservation and stay Request, reservation of individual or group booking Request, reservation of a meeting We need this data for the attendance overview of our guests and for the fulfillment of legal obligations.
Legal basis of processing Legitimate interest of the company to process the request. Art. 6 par. 1 lit. B GDPR Legitimate interest of the company to process the request. Art. 6 par. 1 lit. B GDPR Federal Registration Act
Recipient of the data Hotel Morgenland Hotel Morgenland, HotelNetSolutions GmbH as provider of the software to perform the booking. Customer Alliance, Hotel Morgenland Hotel Morgenland Hotel Morgenland
Transfer of data to a third country does not occur does not occur does not occur does not occur does not occur
Duration of data storage The storage period depends on your request. If the request becomes a booking, the process is archived for 10 years. We destroy general inquiries after processing. 10 years open 10 years, provided that a booking is made. Otherwise after final processing of the request The registration forms are kept for 1 year and destroyed within three months after the end of the year in accordance with data protection regulations.
Use of data for advertising, opinion research no Yes, we may ask you for feedback on your stay Open No No
Consequences of not providing the data Without the data, it is usually not possible to process the request. Without your data, the implementation of a reservation and booking is not possible. For special promotional offers, we require your credit card details at the time of booking to ensure a binding booking. None. The evaluation is voluntary and anonymous. Without your data, the processing of your request and the implementation of a reservation and booking is not possible. The provision of the data is required by law.
Data origin, if applicable If you make a reservation via a booking portal, we receive your data from the respective portal.

Sharing images on socialmedia platforms

Feel free to share the photos we publish on our homepage on social media. For this purpose, we have included a link to various socialmedia platforms with each image. A transfer of the data (your IP address) takes place only after clicking on the icon. A new window will then open with the login page of the respective provider. We hereby declare to have all copyrights and rights of use to the images and to have their consent to their public temporally and spatially unlimited distribution on the Internet on all known and future channels and platforms.


A cookie is a small data record that is stored on your terminal device and contains data such as personal page settings. This record is generated and sent to you by the web server to which you have connected via your web browser. In general, we use cookies to analyze interest in our websites and to improve the usability of our websites. In principle, you can also access our websites without cookies.

By using our websites, you agree to the use of these cookies, insofar as cookies are accepted according to your browser settings. Most browsers are set to accept all cookies by default. However, you have the option of setting your browser to display cookies before they are stored, to accept or reject only certain cookies, or to reject cookies in general.

We use the following types of cookies:

  1. Session cookies

While you are active on a website, a session cookie is temporarily stored in the memory of your computer, in which a session identifier is saved, for example, to prevent you from having to log in again each time you change pages. Session cookies are deleted when you log out or lose their validity once their session has automatically expired.

  1. Permanent or protocol cookies

A persistent or log cookie stores a file on your computer for the period of time specified in the expiration date. Through these cookies, websites remember your information and settings the next time you visit. This results in faster and more convenient access, as you do not have to set your language preferences for our portal again, for example. When the expiration date passes, the cookie is automatically deleted when you visit the website that generated it.

  1. Third-party cookies

Third-party cookies come from providers other than the website operator. For example, they may be used to collect information for advertising, custom content, and web statistics.

  1. Flash cookies

Flash cookies are stored on your computer as data elements of web pages when they are powered by Adobe Flash. Flash cookies have no time limit.

The following cookies are used on this website:

Cookie name Intended use Storage duration Cookie type
_ga google analystics, to distinguish the users 2 years Third-party cookie
_gat google analytics, to throttle the frequency of requests from the player 1 day Third-party cookie
_gid google analystics, to distinguish the users 1 day Third-party cookie

Google Analytics

This website uses functions of the web analysis service Google Analytics. The provider is Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Google Analytics uses so-called “cookies”. These are text files that are stored on your computer and enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there.

The storage of Google Analytics cookies is based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in analyzing user behavior in order to optimize both its web offering and its advertising.

IP anonymization

We have activated the IP anonymization function on this website. As a result, your IP address is shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area before being transmitted to the USA. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics is not merged with other data from Google.

Browser plugin

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plugin available at the following link:

SSL encryption

This site uses SSL encryption for security reasons and to protect the transmission of confidential content, such as requests that you send to us as the site operator. You can recognize an encrypted connection by the fact that the browser address bar changes from “http://” to “https://” and by the lock symbol in your browser bar. If SSL encryption is activated, the data you transmit to us cannot be read by third parties.

Your rights

You have the right to information, correction, deletion or restriction of the processing and use of your personal data at any time, as well as the right to data portability. You can assert these rights free of charge against the EJF Service und Fürsorge gGmbH via the e-mail address or the contact details given in the imprint.

You also have the right to lodge a complaint with a supervisory authority if you believe that the processing of personal data concerning you is in breach of the General Data Protection Regulation.

In Berlin, the competent supervisory authority is:-.

Berlin Commissioner for Data Protection and Freedom of Information
Friedrichstr. 219
10969 Berlin
Phone: 030 13889-0